TERMS OF SERVICE

Last updated October 20, 2026

These Terms of Service (“Terms”) are an agreement between you and TJA Strategies LLC (“TJA Strategies,” “we,” “us” or “our”), a digital marketing agency based in Pennsylvania. They apply when you visit tjastrategies.com, contact us, receive text messages or emails from us, or use any of our services. By doing any of these, you agree to these Terms. If you do not agree, please do not use our website or services.

Questions about these Terms can be sent to info@tjastrategies.com or (215) 821-9454.

Contents

  1. Our services
  2. Proposals and service agreements
  3. Fees, billing and cancellation
  4. Your responsibilities
  5. Results and third-party platforms
  6. Intellectual property and deliverables
  7. Confidentiality
  8. Using our website
  9. Third-party websites and tools
  10. Privacy
  11. Electronic communications
  12. Text messaging (SMS)
  13. Disclaimer
  14. Limitation of liability
  15. Indemnification
  16. Term and termination
  17. Changes to these Terms
  18. Governing law and disputes
  19. Contact us

1. Our services

TJA Strategies provides digital marketing and advisory services to businesses and organizations, including search engine optimization (SEO), answer engine optimization (AEO), paid search and paid social advertising, social media management, website design and development, business profile and listing setup, analytics, and marketing consulting. The specific services we provide to you are described in your proposal or service agreement.

2. Proposals and service agreements

Client engagements are set out in a written proposal, statement of work or service agreement that describes the scope, timeline and fees. That document, together with these Terms, makes up our agreement with you. If anything in a signed proposal or service agreement conflicts with these Terms, the signed document controls.

Work that is not described in your proposal is outside the agreed scope. We will tell you before doing out-of-scope work and agree on any additional fees with you first.

3. Fees, billing and cancellation

Fees, billing dates and payment terms are stated in your proposal or service agreement. Unless that document says otherwise:

  • Work begins after the first invoice is paid.
  • Recurring services are billed in advance for each service period.
  • Invoices are due on receipt. We may pause work on accounts that are past due until they are brought current.
  • Advertising spend paid to platforms such as Google or Meta is separate from our fees and is your responsibility.
  • You may cancel recurring services according to the notice period in your agreement. Fees already paid for a service period that has started are not refunded, except where required by law.

We may change our fees for future service periods with at least 30 days’ written notice.

4. Your responsibilities

To do our work well, we rely on you. You agree to:

  • Give us timely access to the accounts, websites, tools and information we need, and keep your own login credentials secure.
  • Review and approve work within a reasonable time. We do not publish or launch client work without your approval.
  • Make sure the information, content, images and trademarks you provide are accurate and that you have the right to use them.
  • Comply with the laws and platform rules that apply to your business and your marketing, including advertising, privacy and consent rules.

5. Results and third-party platforms

Marketing results depend on many things outside our control, including search engine and social media algorithms, advertising auctions, competition, your website and your market. We do not guarantee specific rankings, traffic, leads, sales or other results.

Much of our work runs on platforms owned by others, such as Google, Meta, Microsoft, website hosts and content management systems. Those platforms can change their features, policies or prices, or suspend accounts, at any time. We are not responsible for those changes or their effects, but we will work with you to respond to them.

6. Intellectual property and deliverables

Our website and its content, design, logos and materials belong to TJA Strategies or our licensors and are protected by copyright and trademark law. You may view and share our content for personal or internal business use, but you may not copy, sell or reuse it commercially without our written permission.

Once you have paid in full, you own the final deliverables we create specifically for you, such as website content, ad copy and creative, unless your agreement says otherwise. We keep ownership of our own tools, templates, processes, know-how and any pre-existing materials, and you receive a license to use any of them that are built into your deliverables. Third-party materials such as stock images, fonts, themes and plugins remain subject to their own licenses.

We may mention that we work with you, or show work we did for you, only with your permission.

7. Confidentiality

Each of us will keep the other’s non-public business information confidential and use it only to carry out our work together. This does not apply to information that is already public, that the receiving party already had, or that must be disclosed by law.

8. Using our website

When you use tjastrategies.com, you agree not to:

  • Use the site for anything unlawful, fraudulent or harmful.
  • Try to gain unauthorized access to the site, its servers or any accounts.
  • Interfere with the site’s operation, introduce viruses or malicious code, or overload it.
  • Scrape, copy or collect content or data from the site by automated means without our permission.
  • Submit false information through our forms or impersonate someone else.

We may change, suspend or remove any part of the website at any time without notice.

9. Third-party websites and tools

Our website may link to, embed or rely on third-party websites and services, such as scheduling, form and analytics tools. We do not control those services and are not responsible for their content or practices. Your use of them is governed by their own terms and privacy policies.

10. Privacy

Our Privacy Policy explains how we collect, use and protect personal information. By using our website or services, you agree to the practices it describes.

11. Electronic communications

When you visit our website, fill out a form, email us or work with us, you agree to receive communications from us electronically, including by email and, if you opt in, by text message. You agree that agreements, notices and other communications we send electronically satisfy any requirement that they be in writing.

12. Text messaging (SMS)

Program. TJA Strategies sends text messages to people who ask us to, for example by checking the text messaging box on our contact form. Messages are account, billing and service updates related to your inquiry or our work together, such as appointment confirmations and reminders, invoice and payment notices, and updates on audits, proposals and projects. We do not send marketing text messages unless you have separately agreed to receive them.

Consent. Agreeing to receive text messages is not required to request information or buy any service.

Message frequency. Message frequency varies based on your account and our work together.

Costs. Message and data rates may apply, according to your mobile plan.

Opting out. Reply STOP to any message to stop receiving texts. You will receive one message confirming that you have been unsubscribed, and we will not text you again unless you opt back in. You can opt back in by replying START.

Help. Reply HELP to any message, or email info@tjastrategies.com.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Eligibility. You must be at least 18 years old and the account holder, or have the account holder’s permission, to opt in.

Privacy. We do not sell or share your mobile number or text messaging opt-in data with third parties for their marketing purposes. See our Privacy Policy.

13. Disclaimer

Our website and its content are provided “as is” and “as available.” Content on our website, including blog posts and guides, is for general information only and is not legal, financial or professional advice for your specific situation. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, except as expressly stated in a signed agreement with you.

14. Limitation of liability

To the fullest extent permitted by law, TJA Strategies and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities, arising from your use of our website or services. Our total liability for any claim related to our services will not exceed the fees you paid us for those services in the three (3) months before the event giving rise to the claim.

15. Indemnification

You agree to defend, indemnify and hold harmless TJA Strategies and its owners, employees and contractors from claims, losses and expenses, including reasonable attorneys’ fees, arising from content or materials you provide to us, your violation of these Terms, or your violation of any law or third-party right.

16. Term and termination

These Terms apply for as long as you use our website or services. Either party may end a client engagement as described in the service agreement. We may suspend or end your access to our website or services if you violate these Terms. Sections that by their nature should continue, including fees owed, intellectual property, confidentiality, disclaimers, limitation of liability and indemnification, continue after termination.

17. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top shows when they last changed. Changes apply from the date they are posted. If you are a current client, we will tell you about material changes before they take effect.

18. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. If a dispute arises, we will first try to resolve it informally by talking with you. If we cannot resolve it within 30 days, either party may bring a claim in the state or federal courts located in Montgomery County, Pennsylvania, and both parties agree to the jurisdiction of those courts.

19. Contact us

TJA Strategies LLC
Email: info@tjastrategies.com
Phone: (215) 821-9454